We want you confident in HexaSentra before you commit — which is why plans are demo-led and a free tier is available.
You can evaluate core functionality at no cost. Trials are time-limited and require no payment; access simply ends when the trial expires unless you subscribe.
Monthly plans can be cancelled at any time; cancellation stops future renewals and access continues to the end of the paid period. Monthly fees already incurred are generally non-refundable.
Annual plans include a 14-day money-back guarantee from the initial purchase. Request a refund within 14 days for a full refund of the annual fee. After 14 days, annual fees are non-refundable, though you retain access through the paid term.
Email billing@hexasentra.com from your account email with your organization name. Approved refunds are returned to the original payment method, typically within 5–10 business days.
Professional services (manual pentest, red team, code review) are scoped engagements and are non-refundable once work has begun, except as required by law.